Ashabet Terms & Conditions – The Complete Guide to Membership & Use

1. Introduction & Definitions

Ashabet (hereinafter referred to as the "Platform" or "we") is an online betting and gaming platform operated through the website ashabet.best and its associated mobile applications. These Terms & Conditions constitute a legally binding agreement between Ashabet and each registered member.

In these Terms, "Member" refers to any registered adult user on Ashabet. "Balance" refers to real funds held in your account. "Bonus Balance" refers to promotional credits that must meet certain conditions before they can be withdrawn. "Wagering Requirement" refers to the total amount you need to wager in order to make your bonus balance withdrawable.

2. Account Registration & Eligibility

The following conditions must be met to register on Ashabet. Failure to meet any one of them will prevent you from opening or using an account.

• You must be at least 18 years of age – no exceptions.
• All information provided during registration (name, date of birth, phone number) must be accurate and truthful.
• Each individual may operate only one account.
• Opening multiple accounts from the same device, IP address, or payment method is prohibited.
• Your account login credentials must be kept confidential and must not be shared with any third party.
• Any unauthorized use of your account must be reported to Ashabet immediately.

Ashabet may request additional information or documents for KYC (Know Your Customer) verification at any time. Failure to provide the required information within the specified timeframe may result in temporary account suspension.

3. Deposit, Withdrawal & Payment Policy

Ashabet supports deposits and withdrawals via Bangladesh's leading mobile banking services – bKash, Nagad, and Rocket. Cryptocurrency is also accepted, including USDT (TRC20/ERC20), Bitcoin, and Ethereum.

• Minimum deposit: ৳500 (mobile banking); equivalent to 10 USDT for crypto.
• Minimum withdrawal: ৳500.
• Transactions may only be made from a payment account registered in your own name.
• Using a third party's payment account to conduct transactions is strictly prohibited.
• Withdrawal requests are typically processed within 6 hours, though pending KYC verification may extend this timeframe.
• Bonus balance cannot be withdrawn directly – wagering requirements must be completed first.
• Ashabet does not charge any transaction processing fees, though payment gateways may apply their own charges.

4. Bonus & Promotion Terms

Ashabet offers a variety of bonuses and promotional offers. Each offer comes with its own specific terms, detailed on the promotions page. The general conditions below apply to all bonuses.

• The welcome bonus is available to new members one time only.
• Bonus balance cannot be withdrawn before the applicable wagering requirements have been met.
• Bonuses must be used before they expire; any expired bonus will be cancelled automatically.
• Only one bonus may be active at a time; a second bonus cannot be activated while another is already in use.
• Any attempt to abuse or manipulate bonuses will result in account closure and cancellation of all associated bonuses.
• Ashabet reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Winnings from free spins are also subject to the applicable wagering requirements.

In the event of any bonus-related dispute, Ashabet's decision will be considered final.

5. Betting Rules

While Ashabet maintains separate rules for Sports Betting and casino games, certain general terms apply across all types of betting.

• Once a bet is confirmed, it cannot be changed or cancelled. However, where the cash-out feature is available, it may be used subject to the applicable conditions.
• If an event is cancelled or suspended, the stake for any related bet will be refunded.
• Ashabet reserves the right to void any bet placed at incorrect odds resulting from a technical error.
• Any attempt to gain an unfair advantage through match fixing or other fraudulent means will result in the cancellation of the relevant bets and winnings.
• Ashabet is not liable for bets that fail to register during live betting due to internet connectivity issues.
• Ashabet reserves the right to correct any results that are displayed incorrectly due to a software error in casino games.

6. Security, Privacy & KYC

Ashabet places the highest priority on the security of members' personal information and funds. All transactions are protected by 256-bit SSL encryption.

As part of the KYC (Know Your Customer) process, Ashabet may request identity verification documents in the following circumstances:

• At the time of your first withdrawal request.
• If a single withdrawal exceeds ৳50,000.
• If suspicious activity is detected on an account.
• If the name on your registration does not match the name on your payment account.

In accordance with our Privacy Policy, your personal data is not shared with third parties – except where required by law. For more details, please visit our Privacy Policy Read.

7. Prohibited Activities

The following activities are strictly prohibited on Ashabet. Violations may result in account closure and forfeiture of your balance.

• Operating multiple accounts or using another person's account.
• Abusing the bonus system – for example, claiming the welcome bonus multiple times under different identities.
• Exploiting system errors or technical bugs for unfair gain and failing to report them.
• Using the platform for money laundering or processing illegal funds.
• Placing bets or playing games using automated bots or software.
• Harassing other members or using abusive language in live chat.
• Using the Ashabet name or logo for commercial purposes without prior authorization.

8. Responsible Gaming Policy

Ashabet believes gaming should be a source of enjoyment, not a problem. That is why we have put a number of measures in place to protect our players.

• Daily, weekly, or monthly deposit limits can be set from your account settings.
• The self-exclusion option allows you to take a break from the platform for a set period of time.
• Once a cooling-off period is activated, betting and deposits will be suspended for the specified duration.
• KYC verification is mandatory to prevent anyone under 18 from accessing the platform.
• If signs of gaming addiction are identified, our support team will proactively reach out to offer assistance.

To learn more about responsible gaming and access the support you need, visit our Responsible Gaming Visit page.

9. Account Closure & Suspension

Ashabet reserves the right to suspend or permanently close any account in the following circumstances:

• If any clause of these Terms & Conditions is violated.
• If false information is found during KYC verification.
• If suspicious or fraudulent activity is detected.
• As required by law or by order of a regulatory authority.

Members may close their account at any time by contacting the support team. All active bets must be settled and any remaining balance withdrawn before the account is closed.

10. Changes to Terms & Legal Matters

Ashabet reserves the right to amend these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after updated Terms & Conditions take effect will be considered acceptance of the revised terms. Any disputes arising from this agreement will be resolved under the jurisdiction of Ashabet's registered authority.